Your details,
handled with care.

Who is responsible?

Nathan Tracey trading as Super Sites is the controller of personal information collected through this website. Contact: hello@super-sites.co.uk, or 422 Milton Road, Waterlooville, Hampshire, PO8 8LD.

What information is collected?

The enquiry form collects your name, email address and message, plus your business name and service choice if you provide them. Further correspondence may include information about your project. Please do not send passwords, payment card details or sensitive personal information through the form.

Cloudflare processes technical information, including IP addresses, browser information and request details, to deliver and protect this website. The form uses a hidden spam-detection field and rate limiting to reduce automated abuse. Enquiries are delivered to Nathan’s Gmail inbox; this website does not maintain a separate customer enquiry database.

Why is it used?

Information is used to answer your questions, prepare a quote and take steps at your request before entering a contract, or to perform an agreed contract. Where you contact us on behalf of an organisation, our legitimate interests are responding to business enquiries and managing business relationships. Technical processing supports our legitimate interests in providing a reliable website and preventing misuse. Information may also be retained to meet applicable legal obligations.

Providing your details is voluntary. We need a name, email address and message to respond through the enquiry form. There is no automated decision-making or profiling, and enquiries are not added to a marketing list.

Who receives it?

Nathan accesses enquiries to handle your request. Cloudflare provides hosting, security, form delivery and email routing. Google provides the receiving email service. These providers process information as needed to operate their services. We do not sell your information. Other disclosures would only be made where needed to fulfil an agreed service, comply with law or protect legal rights.

International processing

Cloudflare and Google operate internationally, so information may be processed outside the UK. Their applicable privacy terms and data-transfer arrangements govern that processing. You can ask us for further information about the providers and safeguards relevant to your enquiry.

How long is it kept?

Unsuccessful or general enquiries are reviewed and deleted within 12 months of the last meaningful contact, unless there is a specific reason to retain them, such as an ongoing discussion or dispute. If you become a customer, necessary project, contract and financial records are retained for the relationship and for applicable accounting or legal requirements. We will explain any additional project-specific processing when agreeing the service.

Your rights

Depending on the circumstances, you can ask to access, correct, erase or restrict use of your information; object to processing based on legitimate interests; and receive certain information in a portable format. To make a request, email hello@super-sites.co.uk. We may need to confirm your identity.

If you are unhappy with how information is handled, please contact us first. You can also complain to the Information Commissioner’s Office.

Cookies and similar technology

This website does not use advertising cookies, analytics tags or embedded social media tracking. It does not set its own cookies or save form details in browser storage. The quote builder puts your feature choices in the page address so you can return to or share your estimate. Names, email addresses and message text are not included in that link. Your choices are added to your enquiry message only when you choose to contact us. Cloudflare may use essential security technologies when needed to protect the service. Fonts and design assets are served with the website. External portfolio links only connect you to those sites when you choose to visit them.

Changes and other websites

This notice will be updated if the way this site works changes. Other websites linked from the portfolio have their own privacy notices.

Further information: ICO guidance on privacy notices and cookies, Cloudflare privacy policy and Google privacy policy.